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Shipping & Returns
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
 
We accept items for exchange only. Items will be accepted for exchange witihin 30 days of purchase if they are in new condition. The buyer pays for the cost of shipping the item(s) back to us.

 

Please include the following information with your exchange request:

Name

Address

Phone

Item you wish to exchange for and why

 

Mail item(s) for exchange to:

Batwaves

P.O. Box 1593

Sandpoint, ID 83864

 

If you have any questions, please contact us at:


Phone: (208) 265-2779